Last updated: February 15, 2026
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This Privacy Policy describes how Pivotal Skills AI (hereinafter "we", "our", or "the Company") collects, uses, and protects your personal data when you visit our website and use our contact form.
We are committed to protecting your privacy and complying with applicable data protection laws, including:
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The data controller responsible for your personal data is:
PIVOTAL SKILLS AI
Registration number: 999 828 510
Registered office: 4 rue Marconi, 57070 Metz, France
Email: contact@pivotalskills.ai
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This Privacy Policy applies to:
This policy does not apply to third-party websites that may be linked from our Website. We are not responsible for the privacy practices of such third-party websites.
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When you use our contact form, we collect:
When you visit our Website, we may automatically collect:
We may use cookies and similar tracking technologies to collect information about your browsing activities. For more information, see Section 7.
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We process your personal data for the following purposes:
| Purpose | Legal Basis | Data Used |
|---------|-------------|-----------|
| Responding to your inquiries | Legitimate interest / Your request | Name, email, message content |
| Communication regarding your request | Legitimate interest | Name, email, contact details |
| Maintaining records of correspondence | Legitimate interest / Legal obligation | All contact form data |
| Website operation and improvement | Legitimate interest | Technical data, usage data |
| Security and fraud prevention | Legitimate interest / Legal obligation | IP address, connection data |
| Analytics and statistics (anonymized) | Legitimate interest | Anonymized usage data |
| Compliance with legal obligations | Legal obligation | As required by law |
We do **not** use your contact form data for marketing purposes unless you have explicitly consented to receive marketing communications from us.
We **never** sell, rent, or trade your personal data to third parties for their marketing purposes.
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We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
| Type of Data | Retention Period |
|--------------|------------------|
| Contact form submissions | 3 years from last contact (for correspondence records) |
| Email correspondence | 3 years from last interaction |
| Technical logs (IP addresses, etc.) | 12 months maximum |
| Anonymized analytics data | Indefinitely (cannot identify individuals) |
| Legal obligation data | As required by law (typically 5-10 years for accounting/legal purposes) |
After the retention period expires, your personal data will be permanently deleted or anonymized.
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Cookies are small text files stored on your device when you visit a website. They help the website remember information about your visit.
Strictly Necessary Cookies:
Analytics Cookies:
We do NOT use:
You can control and manage cookies through your browser settings:
**Please note:** Blocking strictly necessary cookies may affect the functionality of the Website.
When you first visit our Website, we will ask for your consent to use non-essential cookies. You can change your cookie preferences at any time through the cookie settings on our Website or through your browser settings.
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Your personal data is accessible only to authorized personnel of Pivotal Skills AI who need access to respond to your inquiries or perform necessary functions.
We may share your data with carefully selected third-party service providers who assist us with:
All third-party service providers are:
We may disclose your personal data if required by law or in response to valid requests by public authorities (e.g., court orders, legal proceedings).
We do not share, sell, rent, or trade your personal data with any other third parties for their own purposes.
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Your personal data is primarily processed and stored within the European Union.
If we transfer your data outside the European Economic Area (EEA), we ensure that:
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We implement appropriate technical and organizational measures to protect your personal data against:
These measures include:
While we take reasonable precautions to protect your data, please note that:
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Under the General Data Protection Regulation (GDPR) and French data protection laws, you have the following rights:
You have the right to obtain confirmation as to whether your personal data is being processed and, if so, to access that data and obtain information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data concerning you.
You have the right to request deletion of your personal data in certain circumstances, such as:
You have the right to request restriction of processing in certain circumstances, such as:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
This right applies when:
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
French Supervisory Authority:
Commission Nationale de l'Informatique et des Libertés (CNIL)
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07, France
Website: www.cnil.fr
Phone: +33 1 53 73 22 22
To exercise any of your rights, please contact us:
**By email:** contact@pivotalskills.ai
**By mail:** Pivotal Skills AI, 4 rue Marconi, 57070 Metz, France
We will respond to your request within **one month** of receipt. In complex cases, this period may be extended by two additional months, in which case we will inform you.
We may require proof of identity to verify your request and protect your personal data.
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In accordance with Article 5 of the GDPR, we commit to processing your personal data in accordance with the following principles:
We process personal data lawfully, fairly, and in a transparent manner.
We collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.
We collect only personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
We take reasonable steps to ensure that personal data is accurate and, where necessary, kept up to date.
We retain personal data only for as long as necessary for the purposes for which it was collected.
We process personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
We are responsible for and able to demonstrate compliance with these principles.
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Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16.
If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at contact@pivotalskills.ai so we can delete such information.
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We do **not** engage in automated decision-making or profiling that produces legal effects or similarly significantly affects you.
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In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will:
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We may update this Privacy Policy from time to time to reflect:
We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.
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If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
PIVOTAL SKILLS AI
4 rue Marconi
57070 Metz, France
Email: contact@pivotalskills.ai
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For the purposes of this Privacy Policy:
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As detailed in Section 5.1, we process your personal data based on the following legal bases under Article 6 of the GDPR:
For inquiries specifically related to data protection, you may contact us at contact@pivotalskills.ai with "DPO" or "Data Protection" in the subject line.
In compliance with Article 30 of the GDPR, we maintain records of our processing activities. You may request access to relevant information by contacting us.
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Pivotal Skills AI commits that we will NEVER:
Your personal data is used solely for the purposes stated in this Privacy Policy.
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Last updated: February 15, 2026
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This Privacy Policy is designed to comply with the following GDPR requirements: